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Avatar de Kalley
Kalley
Initiate
11-23-2022
Résolu

When your children out smart you...

I’ve set my children up with downtime timers on the Helix Fi app. Only issue is my daughter can get on and change her downtimes, unpause her devices and she’s even renamed her devices and assigned our...
  • Avatar de GabrielPH
    11-24-2022

    Hello Kalley ! We recommend that you change your password for My Account. This way, all devices connected to the Helix Fi app will be disconnected and she won't be able to login unless you give her the new password. Good luck !

     

    - Gabriel P.