Forum Discussion

Norman's avatar
Norman
Initiate
02-12-2018

Webmail

my videotron email:I get a blank page when it auto loads with an "icon in the upper left corner" and a "address book icon" and "options icon" in in the lower left and they are not click able. I also want my email set as main email account

  • Hi Norman! Like Kira said, you can clear the cache of your current browser or, you could also try another web browser to see if the situation persists. Regarding the configuration of your email account, you can join our technical support team by chat or by phone: < http://bit.ly/FB_Contact_Us >. Thank you!

  • Kira's avatar
    Kira
    Super utilisateur

    You should try clearing the cache of your internet browser before loading the webmail.

    As for making your mail the main one, I'm not quite sure I understand the question properly.

    • CedrikS's avatar
      CedrikS
      Moderator - Solution Expert

      Hi Norman! Like Kira said, you can clear the cache of your current browser or, you could also try another web browser to see if the situation persists. Regarding the configuration of your email account, you can join our technical support team by chat or by phone: < http://bit.ly/FB_Contact_Us >. Thank you!