Discussion de forum
jadacalo
06-20-2023Initiate
Videotron and 30 days garantee
Ok so here is my very short version story. I tried to cancel my subscription last night, on the 30th day of Videotron's "30 days Satisfaction Guarantee" but couldn't do it online as I assumed I could...
OlivierC
06-20-2023Moderator - Solution Expert
Hello Jack! I would recommend contacting the customer service team and explaining the situation in every detail, an agent will be able to assist you with that. You can contact us on Facebook if you would like!
Otherwise, here is the customer service's phone number : 1-877-512-0911
Wishing you a great day!