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Velop Mesh wifi compatability with Helix
I am currently using Linksys Velop Mesh (3 atennas) with my current system. If I go to Helix is my sytem still compatible? I have a very large coverage. THx
Hi Allardjm, if you use your own router, you could use it with our Helix gateway but, with the bridge mode activated in our gateway. Your WiFi connection will work but let's say you decide to also take our Helix TV service, the remote voice commands won't work with bridge mode. Hope this answers your question.
Hi,
Below, all the disadvantages to have bridge mode ON:
1- The advanced features of the Helix terminal are disabled (Parental control, Band Steering, etc.)
2- Helix Fi application is not functional
3- Our Wi-Fi relays cannot be used
4- No support during a problem with the Helix TV channels and / or the Wi-Fi network
Hope it clarifies.
Hi,
Is it possible to deactivate the helix wifi without using the bridge fonction and would it be a good way to use a Velop system without loosing the helix voice functions?
Is it possible to deactivate the helix wifi without using the bridge fonction and would it be a good way to use a Velop system without loosing the helix voice functions?
Hi JMRoy,
The reason to get the Helix gateway is to have WiFi and also a wired connection with the ethernet ports. The only way to override this would be the bridge mode with another router.
