Samsung soundbar interfering with Wifi?

Question

Hi.&nbsp;A friend of mind was told that his Samsung soundbar will interfere with the WiFi signal from his Helix gateway. I also have a Samsung sound bar and a regularly have my WiFi signal interrupted when using my iPad, computer and game console. Especially annoying when in an on-line meeting. Is their any merit to that? I followed every trouble shooting tip to try to alleviate this problem, but without success. That's my last guest as to what might explain these regular interruptions.&nbsp;Thanks.

patrickm · Answer

Hi!&nbsp; How far is your soundbar located from the Helix gateway? Are they next to each other? As a general rule, it is recommended to leave at least 3 feet of distance between Wi-Fi routers and any other electronic equipment likely to generate interference.&nbsp;Have you noticed these dropouts only when the soundbar is on and in use? Although I am aware that it may pose some drawbacks with your audio quality for a short time, the best thing you could do to confirm this hypothesis is to keep the soundbar&nbsp;turned off or even completely unplugged from the power&nbsp;and see the situation improves.&nbsp;&nbsp;

j_gigere_ca · Answer

Hi. Thank you your reply and feed-back. I tried to notice if turning off the TV and soudbar would make a difference. I also disconnected the subwoofer since this is the component that uses Bleutooth. It seemed to have made a difference for a while (hence the delay for checking my post for replies), but then Friday and Saturday this week, we had the same Internet disconnections issues as before (usualy 4 or 5 times a day).&nbsp;&nbsp;I will try what you suggested and unplug de soudbar. To answer your question, the soundbar and Helix are right next to eachother.&nbsp; Intially, Helix was on the bottom shelf under the TV. I moved it on top of the TV unit (next to the soundbar) because Videtron Website said the unit should be above the ground and unobstructed from furniture. So I will also try to reposition Helix (or the soundbar) so they are at least 3 feet away from eachother.&nbsp;&nbsp;Thanks for your advice. I will keep you posted if what you suggested worked.&nbsp;

santanakaysen · Answer

j_gigere_ca&nbsp;wrote:Hi.&nbsp;A friend of mind was told that his Samsung soundbar will interfere with the WiFi signal from his Helix gateway. I also have a Samsung sound bar and a regularly have my WiFi signal interrupted when using my iPad, computer, website and game console. Especially annoying when in an on-line meeting. Is their any merit to that? I followed every trouble shooting tip to try to alleviate this problem, but without success. That's my last guest as to what might explain these regular interruptions.&nbsp;Thanks.Make sure your router isn't next to or blocked by other objects, especially devices that are electronic. Bluetooth devices, including speakers and sound bars, also&nbsp;happen to operate at 2.4 GHz, interfering with WiFi signal.

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Samsung soundbar interfering with Wifi?

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