Discussion de forum
Onami
28-12-2023Initiate
Temporary stop to HELIX subscription
I'll be away for some weeks. How can I stop my membership for that period?
AudreaneD
02-01-2024Moderator - Solution Expert
Good day Onami !
You can always suspend your Helix services for a period of time ranging from 1 to 6 months. The fees are $49.95, there are no reconnection fees when reactivating services. You can do this suspension only once per calendar year (January to December). Do not hesitate to contact us by phone at 1 877 512-0911, by private message on Facebook, X, Instagram or Google or on this link on our website : https://videotron.com/en/contact-us for more information !