Forum Discussion

bgervasi's avatar
bgervasi
Initiate
01-10-2019

missing emails

hello,   I have been with videotron for many years now and with no issues.  Recently, I noticed that email older than 6 months are all missing in my inbox.  My email client is Zimbra on mac and I h...
Anonyme's avatar
Anonyme
01-10-2019
If you leave your emails on the server, anything older than 1 year still in the inbox folder will be automatically deleted.
  • bgervasi's avatar
    bgervasi
    Initiate
    01-11-2019

    I understand this, but my wonder is that I have emails starting of June 9, 2018.  I wonder what happened to the first 6 months.  Can videotron verify what happened ?

    • Kira's avatar
      Kira
      Super utilisateur
      01-11-2019
      bgervasi wrote:

       Can videotron verify what happened ?

      Nothing much we can do if the emails are gone.