Forum Discussion

Bel's avatar
Bel
Initiate
21-04-2020

Helix Wi-Fi going down continuously

Helix Wi-Fi continuously goes down when using Whatsapp or upon receiving a Whatsapp message.

 

Is there a solution?

1 Reply

  • Palegin's avatar
    Palegin
    Initiate
    11-05-2020

    Have you tried to unplug the power cable from the back of your Helix box; leave it unplugged for about 5 minutes then plug it back in.

    This often solves a host of issues.