Discussion de forum
Cptn
12-06-2020Initiate
Helix fi channel
Hi. I would like to know if any body know how to change the channel on the helix fi admin account. Its actually on the channel 11 and I have to much people around me on the same channel. I've try t...
- 08-18-2022
Merci! C est exactement ce que je pensais!
Je vais quitter le courriel Vidéotron pour un Gmail…
xDaveCee
07-08-2022Initiate
Been trying to change channel also but everything is greyed out. Cant do anything.... I dont really like not having control on my router... and the coverage of the router itself is really poor and signal unstable. Please help!
- JFrancoisD07-11-2022Moderator - Solution Expert
Hello xDaveCee,
We have sent you a private message.
Have a pleasant day!
-JFrancoisD
- LARK09-05-2022InitiateHello JF,
I would like to the same thing on my Helix (change the 5Ghz channel from 151 to 134 to avoid congestion). All of the settings are locked. How can I make the change. - LARK09-05-2022InitiateHello Jean-Fancois
I am having the same problem with channel congestion. I would really like to change to channel 134 on my 5 Ghz channel. - Bend12-09-2022Squire
Hey JFrancoisD , I have the exact same issue on my Helix.
Can't find anything on the app (which is terrible btw, why doing a mandatory app that has less configuration than the router itself?) and the web configuration is greyed out.
Can you help me?
Thanks- kayosweaver08-18-2023InitiateI ran a WiFi scan using my phone at various points in my apartment and found that my Helix router has chosen literally the worst possible WiFi channels. Any help fixing this would be appreciated.