Discussion de forum
Helix fi channel
Hi. I would like to know if any body know how to change the channel on the helix fi admin account. Its actually on the channel 11 and I have to much people around me on the same channel. I've try t...
The above solution is sound, however I would like to add a few details:
It's much more convenient to do this using Helix-Fi ( https://helixfi.videotron.com or using the Helix-Fi mobile app ). You can do this from the Connection tab, then going to View Network and Modify. You also don't need to be connected to your network to do this via Helix-Fi (you can do this from Mars as long as you have an Internet connection).
The Channel selection options will only be available on Helix-Fi after the SSIDs have been split between the two bands.
If you are using Helix Pods, it is not possible to separate the networks by band, therefore this solution will not be available. However, the Helix Gateway (like most routers) will typically pick the least congested channel when it reboots.
Happy Holidays!
The above solution is sound, however I would like to add a few details:
It's much more convenient to do this using Helix-Fi ( https://helixfi.videotron.com or using the Helix-Fi mobile app ). You can do this from the Connection tab, then going to View Network and Modify. You also don't need to be connected to your network to do this via Helix-Fi (you can do this from Mars as long as you have an Internet connection).
The Channel selection options will only be available on Helix-Fi after the SSIDs have been split between the two bands.
If you are using Helix Pods, it is not possible to separate the networks by band, therefore this solution will not be available. However, the Helix Gateway (like most routers) will typically pick the least congested channel when it reboots.
Happy Holidays!
HI, I'm guessing the interface changed since you posted this comment because under "Connection" (which is now just "connect" and under "see network" and then Edit.... you can only edit the wifi SSID and passwords.... no channel options.
Help! Because everyone is crowding the 155 and the speeds are garbage...
Hello,
i have split the SSIDs but i still cannot see the option to change the channel in the app. In the gateway it is still in grey so read only. Do i need to wait some time ? or do something more ?
Thanks
