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Avatar de montreal55
montreal55
Initiate
10-10-2021

Helix Fi 2 disconnects at least twice a day

My Helix Fi loses connection at least's 2 or 3 times a day. Especially between 7PM and 9PM. It would simply just disconnect and flash a orange light for two seconds then switches to green light for 1...
Helix FI
  • Avatar de CedrikS
    CedrikS
    10-14-2021

    Hi montreal55, we strongly suggest you reach our technical support by chat or by phone so they can make the proper verifications: http://bit.ly/FB_Contact_Us

     

    Thank you!

Avatar de CedrikS
CedrikS
Moderator - Solution Expert
10-14-2021

Hi montreal55, we strongly suggest you reach our technical support by chat or by phone so they can make the proper verifications: http://bit.ly/FB_Contact_Us

 

Thank you!