Discussion de forum
CUSTOMER SERVICE unreachable, highly disrespectful of their clients
I needed to cancel my internet service today, while keeping my account with both TV and telephone. I cannot do it online as Videotron forces you to call Customer Service. I waited 35 minutes and was ...
Hello drutledge4445,
We are sorry to hear about your experience. Please note that in the moving period, we receive many more calls, so the waiting time may be longer when you contact us.
Note that we also offer a chat service, if you do not want to wait on the line.
Thank you!
