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Can I wire a Helix WiFi pod using a CAT 5 Ethernet cable?
Can I wire a Helix WiFi pod using a CAT 5 Ethernet cable to extend range? The place where I want to put it (my garage) barely gets a signal so I'd like to run cat 5 to that location so that my car, W...
Hi! Although it is technically possible to operate a Helix Fi pod in this way, the maneuver is neither recommended nor supported. The use of the ethernet jack on the Pods should be limited to connect devices that have no Wi-Fi capability.
A cable connection from the Helix Fi gateway to the Pods can cause unexpected behavior in the Helix ecosystem and thus you would be exposed to unknown and unsupported bugs that are not documented on our side nor our partners.
In case of a poor Wi-Fi signal, it would be best contact the technical support team who will be able to make the appropriate troubleshooting more easily with you.
I juste tested trying to use the Ethernet port as uplink to the modem, and it does not work. I did a reset, confonfigured, no success. It only wants tu use wifi. This sucks since it reduces the range and create more WiFi traffic on the network since the Pod needs to repeat all data transmission on WiFi instead of through the cable. It also reduces the range you can use the pods at if you have cables already in place.
Hi! Although it is technically possible to operate a Helix Fi pod in this way, the maneuver is neither recommended nor supported. The use of the ethernet jack on the Pods should be limited to connect devices that have no Wi-Fi capability.
A cable connection from the Helix Fi gateway to the Pods can cause unexpected behavior in the Helix ecosystem and thus you would be exposed to unknown and unsupported bugs that are not documented on our side nor our partners.
In case of a poor Wi-Fi signal, it would be best contact the technical support team who will be able to make the appropriate troubleshooting more easily with you.
