Discussion de forum
jpadgett5
08-03-2020Initiate
Can I wire a Helix WiFi pod using a CAT 5 Ethernet cable?
Can I wire a Helix WiFi pod using a CAT 5 Ethernet cable to extend range? The place where I want to put it (my garage) barely gets a signal so I'd like to run cat 5 to that location so that my car, W...
chromaticity
08-26-2020Initiate
Hi jpadgett5
I too had the exact same question, since I have a security camera outside my garage that I would like to provide a strong signal too.
I see that Rogers in Ontario is also using the same model WiFi pod and their website says the pod will work via an Ehternet connection to the internet HUB.
I just called Videotron technical support and the answer is YES, a Videotron WiFi pod can be connected via Ethernet to the Helix hub (or in my case to a network swtich connected to my Helix hub)
Important Note on setup: You must first setup the WiFi pod in pure WiFi mode (not connected to your router with the Ehternet cable). Once the normal WiFi setup is complete (as per standard instructions), the rep told me you can then simply connect via ethernet cable the pod to your Helix router.
The rep did confirm that this infomration is NOT currently available on the Videotron web site anywhere.