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Unable to bridge Helix 2
Hi, today videotron came to install helix fiber internet at my shop. First thing I wanted to do after the tech left was to put the helix 2 in bridge mode in order to use my Asus GT-AXE11000 route...
He says he has a fibre modem so I guess the gateway is in EWAN mode. It cannot work in EWAN and Bridge mode at the same time
Hello Deesan!
Here is the procedure that should work to configurer your Helix Gateway in Bridge mode (note : The bridge mode *cannot* work if you have Helix pods registered on your network) :
1. Connect a computer to of the LAN ports of the gateway
2. Open a web browser and go to https://10.0.0.1
3. Select "Gateway" then "At a glance" from the menu on the left
4. Turn on the "Bridge Mode" option.
5. Click "OK" the gateway should reboot. If it does not, reboot the Gateawy by disconnecting it from its power outlet for 10 seconds.
6. Connect your Router to the Gateway and reboot the gateway if your router does not recieve an IP address after a few minutes.
I hope this helps!
-JFrancoisD
He says he has a fibre modem so I guess the gateway is in EWAN mode. It cannot work in EWAN and Bridge mode at the same time
