Le technicien est formé pour installer les services Vidéotron, et non pas pour connaitre toutes les fonctionnalités possibles du Modem etc.
Oui, mais il devrait dire au client: Pour cela appelez au soutien technique ou au Service à la Clientèle! Au lieu de dire des faussetés comme les ports éthernets sont bloqués ou qu'il doit appeler pour voir s'il peut donner le password du modem.
J'espère que ce n'est pas lui qui va venir chez moi la semaine prochaine :smileymad:
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Oui, mais il devrait dire au client: Pour cela appelez au soutien technique ou au Service à la Clientèle! Au lieu de dire des faussetés comme les ports éthernets sont bloqués ou qu'il doit appeler pour voir s'il peut donner le password du modem.
J'espère que ce n'est pas lui qui va venir chez moi la semaine prochaine :smileymad:
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