Discussion de forum
izuomaki
10-11-2022Initiate
High ping / packet loss after 4pm
Hi, I've been experiencing really bad ping times and packet loss recently. But the thing is it only happens around 4pm. (When people in my neighborhood start using the internet.) I ran a few WinMTR t...
SamusAran
10-11-2022Super utilisateur
I see no real packet loss on your first screenshot. The 4th router does not answer to all the ping requests probably because it prioritizes the normal packets over the ping requests so it chooses not to answer your pings. If there was a problem there we would also see packet loss and constant high ping averages to all the other routers after it.
The second one however is very weird once you get to the Riot games network. We see the same routers many times in the route like they are going back and forth with your packets : er01, er02, er01, er02.... It looks like a routing problem on thier side.
izuomaki
11-11-2022Initiate
Wait could the modemcable IP be my Zyxel Modem? I thought the Helix router was the router and the modem at the same time. If I get a new modem could it maybe fix my issue?