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Re: Videotron Giga Speeds
> What are you using to test your Internet speed ? If you're using a browser, make sure you're using the official Videotron speed test site https://testvitesse.videotron.ca/index-en.html Videotron themselves tell you not to use their own site, because it can't provide enough bandwidth to reach giga speeds. I used various servers on speedtest.net, and then tested indepedently by downloading files from gigabit servers to a single device, and then to multiple devices (aggregating the total speed) > Also, the browser you use can make a difference and any Antivirus / firewall program will also affect the result. I did a few tests on my computer and I found out Firefox is usually less affected by my antivirus program than Chrome or Edge. The issue is not browser or PC (CPU)-related - confirmed by Videotron techs My particular issue is 100% that the modem cannot reach gigabit speeds at the moment, at least not in my house it can't. That's why I was looking for proof of someone with the same service having actually reached gigabit speeds11 kVues0like0CommentaireRe: Videotron Giga Speeds
I really didn't want this thread to become a "whether you actually need gigabit or not" -- whether they're 'made to be' shared between multiple devices or not, I got the service myself to see the full gigabit (940mbps) on a single device. I see now, through various threads, that others have been able to achieve this speed on a single device, so now I'm on the hunt for a fix on how to get the same on my connection. I'm an IT guy :)My issues are not related to CPU usage, or lack of I/O capable of writing to disk at the 1gbps (or, again, 940mbps) speed -- my issues are of the modem not being able to provide the full 940mbps across a single OR multiple devices -- confirmed by the multiple Videotron techs who have visited my place and used their own devices (as well as mine) to confirm speeds Appreciate the replies -- hoping someone has a suggestion on what can be done to fix my speed limitation issue19 kVues0like0CommentaireRe: Videotron Giga Speeds
Thanks! I was looking for proof that someone had actually achieved the ~940mbps that at least one tech had claimed to have seen (while the other techs who visited told me that this speed was impossible to see, and was achievable only across multiple devices, not across any single one -- which I found hard to believe, since Videotron likely then wouldn't market this connection the way they do). That said, even across multiple devices, I can't seem to hit more than 550-600mbps max (and even that much is a stretch). I do not use the Videotron router (but have tried it -- and it fails to achieve the giga speeds as well). I have a Ubiquity/Unifi set up at home (so definitely considered 'powerful' -- USG for the traffic, mesh for Wifi), and own many devices on my home network that are more than capable of achieving the full 1Gbps (between recent Macbooks, recent iPhone X/XS, Apple TV, etc) However, my tests have primilary been done hard wired directly (through a CAT6e cable) to a PC with a full, dedicated 1Gbps Ethernet port, and even still, I can't consistently get even 500mbps, much less ~1Gbps. I am therefore looking for someone on here who can tell me exactly what they had to do in order to get the full 1Gbps (or 940-950mbps, whatever the case may be), so that I can try to replicate before I call up Videotron and have them send yet another (this would be the 4th) technician to come and investigate my speed issues. As far as the usefulness of the 1Gbps connection, I actually do large nightly backups to the Cloud and back across multiple devices, and don't like waking up to the backup not being complete - that's why I paid to upgrade from my 200mbps to giga connection in the first place :) Not happy that I'm getting less than half the advertised speeds, but pay for the full connection.19 kVues1like5CommentairesVideotron Giga Speeds
Can those with the Videotron GIGA plan confirm what the FASTEST SPEED is that they've achieved (whether on a single device, or across multiple devices)? I've had techs come to 'fix' the speeds several times now -- the last time, I was told that it was likely a firmware issue with the Videotron modem, and that while the line can go the full 1gbps (930mbps in reality), the modem can't seem to deliver more than ~500mbps max. They told me they would contact me when there was a fix, but it's been several weeks now and I haven't heard anything, so not sure what to believe at this point.Résolu20 kVues0like11Commentaires