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Re: Warning! S23ultra users - the last September security update messed up the LTE modem
Thanks, unfortunately that article claims that September patch fixes an August patch issue...I was fine after the August patch. I'd rather not do another factory reset (which a rollback via SmartSwitch is..) until I get some root cause identified. I have a nasty habit of personalizing my phone and it took me many hours after the last factory reset to set it back..plus all the banking apps that need to b re-activated, etc. We're too reliant on our phones and assume nothing can go wrong...until it does 🤣3,7 kVues0like0CommentaireRe: Warning! S23ultra users - the last September security update messed up the LTE modem
Duh, I misinterpreted "Super utilizateur" thinking you're a Videotron mod. I'll tagCharlesR, maybe he can help. No harm done, spread the word of you can 🙂 PS. The issue is probably related to the specific band in use in my area (Ottawa West). It does seem that the phone keeps reconnecting all night to the tower. I could try to force it on a Partner network and see if that changes anything. Band 12 is the strongest in my area, I saw it trying 4 and 66 but at 20dBm weaker signal.3,8 kVues1like5CommentairesWarning! S23ultra users - the last September security update messed up the LTE modem
Long story short, after the September security update, my phone started to drain overnight 8x faster than before...I was losing 2-3% overnight, now it went to 20%. I wiped cache partition, went to great lengths factory resetting the phone, put it in safe mode to rule out a rogue app...NOTHING. In a moment of desperation, I set the bands to WCDMA/GSM only and the drain is gone!! Note that I have 5 LTE bars at home (band 12, RSSI > -95dBm) so signal strengthhas NEVER been a problem in the 5 years since I joined Videotron. I'm not on a Partner network at home. The only rational conclusions that either Videotron made changes to the modem code, or Samsung did and it affected Videotron bands. Either way, no one tested this seriously before blasting it to unsuspecting customers. Kiracan we please ensure that next time around, this issue gets addressed and tested? I spent a ton of time troubleshooting, so I'd rather not do it again. It would be a lot easier to just change carriers. I'm available with a ton of notes and information if someone technical wants to get in details. BTW, I work for a telecom equipment manufacturer.Résolu3,8 kVues0like7CommentairesRe: Videotron’s ultravast LTE network goes where you go, unless it’s to Osheaga
Depending on your phone (I have a Scamsung s23ultra) you MIGHT be able to either select a partner network or force the phone on a different LTE band. Inconvenient, I know, and this should not be the solution to get an adequate internet connection. Videotron is falling behind the cartel (which it is now part of...) I signed up 5 years ago because of good prices, voice over wifi in roaming and US vouce/data included. Now even Public Mobile offers that and Videotron is constantly delivering sub-100Mbps in Ottawa, no eSIM, no 5G. If you want to stay competitive, you need to adapt fast. Not that anyone in these forums cares...or can do anything about it.3,5 kVues0like2Commentaires- 10 kVues0like0Commentaire
Re: Mobile in Ottawa
I've been with Videotron in Ottawa (Kanata) for 4+ years and the service has been ok . Roaming might be iffy at times (Toronto for example). No eSIM if that matters to you. Good customer support - unlike the Big 3. BTW... never had issues during the Robbers outage 😉2,4 kVues0like0CommentaireRe: S21Ultra: I don't have an HD or VoLTE status indicator
Thanks...but can a Videotron customer using S21Ultra confirm THEY DO get an HD icon? I need to know if I screwed up something messing around with GoodLock or it's a common carrier problem. I can't be the only one with a S21Ultra.4,8 kVues0like3Commentaires