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MichelTrish
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Re: What happened to the automatic 'invoice ready' reminder?
Thank you and I will pester them again if no reminder email comes in April. I have the dates when both bills are issued and will be on the lookout for them. I did check the spam folder, and the email address works fine as I get Helix news and other mailings from Videotron without issue. Thank you again, hope this will be solved soon!6,4 kVues0like0CommentaireWhat happened to the automatic 'invoice ready' reminder?
I switched to paperless billing years ago and always received an email notice when the invoice was issued. This stopped in January for Helix and our regular accounts and I was late to pay one. I have 'chatted' with them, gone to a Videotron store, and called. This is supposed to be automatic for everyone who is paperless. No one seems able to fix it, and this is a super high tech company. I cannot fathom why. Anyone else have this problem and was it solved?Résolu6,5 kVues0like2CommentairesAnyone know the cost per GB data when the home Internet limit is exceeded?
Hello everyone! This is my first post and I have a simple question that I could not find the answer to on the Videotron website. Searched for ages but no luck. Q: How much are we charged per GB data if the monthly home limit is exceeded? I am close but really don't need the 300GB in the data add-on package for 2 days. Thank you,Résolu6,4 kVues0like3Commentaires