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aqk
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Re: wifi configuration
Currently the Helix-F1 Andoid app has the following sections- Share your Wi-Fi Test your connection Restart your Gateway Parental Control, Healthy, etc Get 24/7 Help Secure your Network Helix TV app, your best ally...yada,yada.. I see no section in it about Wi-Fi or Ethernet Configuration. I just noticed that the text is a bit more legible now! Strangely this just happened now! The "all-white" boxes that I have been seeing the past five days has been corrected! 20 minutes later- No, wait! The boxes on the app are all WHITE AGAIN! This app appears to be "a work in progress" ---- Helix-fi version 5.8.020230920042853 ----4,8 kVues0like0CommentaireRe: wifi configuration
I have DLed the Helix-Fi app onto my Android phone (Android-11 on a Redmi Note-8 Pro, 6 gig) but the app shows mostly white pages with PALE grey text on some boxes. Other boxes are blank- perhaps the text on them is white also! Sometimes a "box" in this app will have a picture on it, -e.g., a smiling "secure" family obviously this is the Parental setup - I'm not interested in this! Another box has a picture of a device. Clicking this, I get an ad to buy some small Videotron mesh devices. Again, I'm not interested. Do you find this text hard to read? I DO! I have yet to find any box with any "user-friendly" text in it. HELP! One of the worst apps I have ever installed.4,8 kVues0like1CommentaireRe: unable to connect Helix router through DNS server
Thanks for the 2nd router advice. I just installed Videotron and and with it came a brand-new WHITE Helix-Fi router. Obligatory of course. And presumably it is WIFI6, whereas my router is Wifi5 and 2.4, BUT- I have DD-WRT running on my old router. Unless Videotron can give me the Helix 10.0.0.1 ID & pw, then perhaps it's time to buy a new Wifi6 router (I prefer TP-Link) and do as you suggest.2,3 kVues0like1CommentaireRe: Can you change the IP range used by the router?
The technician who installed my "White" Helix-Fi did not provide any credentials, and the password in bottom of device does not seem to work. Atleast not with "admin" or the ssid. Would resetting my Helix help? (the handy big recessed button on its back) Or- gee... can I install DD-WRT or Tomato on it? I suppose not... 😉4,3 kVues0like1Commentaire