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Club ilico included in the price or not?
The first time I subscribed to Videotron, I thought that club ilico is included in the price they shown on the website and said and confirmed through the phone but I was naive and I was caught off-guard. When they said, for example, $50, I thought it would only be $50 but they also include club ilico price of $9.99 on top of the price. Which is such a scam! I complained and that got resolved. Now, I have another mobile plan with them and the customer agent told me that I would only be paying $45 per month and I asked before confirming if the price of club ilico is included in the price and he said yes. When I checked my invoice today, it wasn't the case. It's $45 plus additional $9.99 for club ilico. Like **blip**! I don't want to go through the whole complain process again! Do you guys have the same problem or is it just me?2,2 kVues0like1Commentaire