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Jointjoey
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Returning equipment during pandemic
I recently closed my account and services, when I tried to return my equipment on march 27 everything was closed, when i called customer service i was told they wouldnt accept my equipment even if they were open. That i wouldnt be charged for anything after march 27 and a note was placed in my file. However.. seems ive started a new billing month on my account.. how can i return the modem so i can get my credit back.. money is beyond tight at the moment.Résolu7,1 kVues0like1CommentaireReturning equipment to get my credit returned
My services were cancelled for march 27, when i tried to return my equipment the covid situation excalated and everywhere was closed, i was told even if i found a store that was open they would not take the equipment back.. i called customer service 2 times, and both times i was told not to worry and that a note was put in my file.. this does not resolve the fact that i really need me credit returned to me asap. What can i do?Résolu6,7 kVues0like2Commentaires