Hi @Mtrom1962 and welcome to Videotron's community forums. Feel free to tell us more details about your situation and I'm sure our users or moderators will be happy to help.
As for general troubleshooting with regards to a weak Wi-Fi signal, you will most likely find helpful information on the following page of our support section at: https://videotron.com/en/support/internet/troubleshooting/improve-wifi-network
Also note that Videotron's technical support can be reached 24/7 by phone to help with any issues: https://videotron.com/en/contact-us
Have a good day!
Go to the Videotron.com site
First steps
User Guide
Gamification
