Discussion de forum
Basilois
07-17-2021Officer
Still no login access for CTV app!
The no login to CTV for Videotron customers issue was brought up here two years ago and I see there's still no resolution. Videotron customers pay for CTV as part of their cable package yet when we t...
abruneau
06-24-2022Chevalier
Also, when I asked why Videotron was not listed as a provider for CTV app, the reply was "Do you have an Helix account, which I didn't at the time, so I figured Videotron just had their own way to access CTV on demand through Helix, but now I am an Helix subscriber and there is no way to get CTV on demand with Helix either. So what's going on? Why does everyone else in Canada have access to CTV app (even Bell's competitors), except Videotron? This is what's driving existing Videotron customers away. If that issue isn't fixed in the near future (and so far I have no reason to believe it ever will be), I'm going to have to look somewhere else. CTV makes up about 75% of the shows we watch. It would be nice to have have access on demand.