Helix remote control- missing functions of illico remote

[jvriniotis]

Hi I was wondering if anyone could help me.

When watching a recorded show in Illico I was able to fast forward 30 seconds and rewind 7 seconds using the buttons on the remote.  With Helix the only option is fast foward or fast forward at faster speeds (2x, 4x, etc)

Is there a way with Helix to jump forwards or backwards like Illico used to?

Also is there an easier way to delete a recorded show?  Now have to fast forward to the end of the show then the delete option is available.

I like Helix but Illico was easier to use.

[FrancoisR]

Hi,

You can use the following voice commands :

• Forward « time in minutes and seconds »
• Rewind « time in minutes and seconds »

You will also find other useful voice commands here : https://experience.videotron.com/en/support/helix/voice-command/using-voice-remote

You can also use PG Up & PG Down. When viewing on-demand television, skips forward or backward 10 minutes. When viewing a recording, skips forward or backward 5 minutes.

Have a great day!

- François

[Kokiem]

@FrancoisR - the link in the above response is broken.

[BerengerL]

Hello, here is a working link: https://videotron.com/en/support/television/use/helix-voice-command

Thank you.

[varunaX1]

what about when its late at night and i dont wanna wake my family, is there not a way i can skip forward 30 seconds using the remote?