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Avatar de Tony1976
Tony1976
Initiate
06-29-2024

Crave TV app access

Hello,

 

I moved from Bell to Videotron and have the package that includes Crave. I would like to be able to access the shows via the Crave TV app but when i try to log in via TV subscriber (Videotron) i receive an error 500 message (Request processing failed).

 

Can someone let me know how to access the Crave app with a Videotron subscription. 

 

Thanks

  

  • Avatar de CharlesR
    CharlesR
    Moderator - Solution Expert
    07-04-2024

    Hi there.

     

    Please contact our tech support so that we can verify if all your accesses are valid in order for you to be able to connect to your Crave TV app.