Vidéotron a coupé ma téléphonie résidentielle, ma téléphonie mobile et fermé mes boîtes de courriel parce que selon eux je l ai aurait contacté trop souvent et avoir soit disant utilisé un language inapproprié à leur égard.
Après avoir rebranché, ils m ont facturé des frais de rebranchement et augmenté ma facture d environ 50 %.
Ils m ont offert des rabais ridicules, ont refusé de me dédommager pour les préjudices subis par leurs coupures sauvages et le temps que j ai consacré pour rétablir mes services tels que ils étaient avant.
Si je parlais des problèmes de facturation dues aux ententes et promesses qu'ils ne respectent pas et de leurs problèmes techniques non résolus , je pourrais en écrire des pleines pages.
Ces faits ont étés rapportés à plusieurs reprises et des plaintes ont été formulées à différents niveaux jusqu a la présidence de Quebecor.
Et ça rien donné...
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J’ai écrit ce soir . En espérant que le service soit aussi rapide que le service affaire ! 🙂","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"176","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-03-15T19:25:04.968-04:00","lastPublishTime":"2021-03-15T19:25:04.968-04:00","metrics":{"__typename":"MessageMetrics","views":6345},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:24861"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:fr_FR-components/customComponent/CustomComponent-1749759678782":{"__typename":"CachedAsset","id":"text:fr_FR-components/customComponent/CustomComponent-1749759678782","value":{"errorMessage":"Erreur lors du rendu de l'ID du composant : {customComponentId}","bannerTitle":"Le fournisseur de vidéos nécessite des cookies pour lire la vidéo. 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