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Avatar de Me
Me
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09-05-2020
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Spam filter

I have the spam filter turned on for my email account. However spam emails continue to be sent to my inbox. I have identified several spam emails and I am still getting spam from the same senders. Why activate the spam filter if it doesn't filter out spam emails. Anyone? Thank you in advance for your help.

  • Avatar de CedrikS
    CedrikS
    11-05-2020

    Hi Me. Regarding this spam situation, the spam filter will mostly block them but, if you have more coming in, you could get into your Webmail access to manually filter them.

     

    1- Connect to Webmail: < https://courrielweb.videotron.com/cw/displayLoginEnLegacyResidentiel >.

    2- At the left bottom of the page, click on Options.

    3- Go up in the left column and click on Local account, messaging and Create filter.

    4- Add a new filter and put in the email address that you need to block.

     

    Have a good day!