23-10-2023 02:10 PM
25-10-2023 02:24 PM
Good day Garry,
To be able to help you properly, I would recommend contacting our Customer Service by phone at 1 877 512-0911 until 7 p.m. during the week and 6 p.m. the weekend. You can also reach us by private messages on Facebook, Instagram, X (Twitter) or Google, or you can also reach us by chat at this link on our website https://videotron.com/en/contact-us, that way, we will be able to access your account securely and answer your question 😊.
Thank you for your understanding and have a great day !