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Avatar de mjcnyg
mjcnyg
Initiate
19-09-2018
Résolu

Video issues with Illico 4k terminal

For the longest time now, I have had video image issues with the 4k terminal. It happens more often on recorded programs. when I say issues, I mean these lightning quick flashes. sometimes red, somet...
Avatar de VinhN
VinhN
Moderator - Solution Expert
27-09-2018

Hello mjcnyg,

 

We can try fixing the problem without replacing the unit by reloading the OS for example. In order to proceed, please contact the support team by phone at 1-877-380-2611.

 

Regards,