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Ok I do not understand why I can not access the CTV go app
I am trying and trying to understand and find out how to watch the ctv streaming app. There is not even a place for videotron users to log in from on the site. Is that normal? Before I switched to He...
Hi Jean-Luc,
As we previously answered, there is indeed an on demand CTV channel on your Helix service. You can access it by pressing on the "Helix" button of your controller, go to "On-demand", navigate to the right to "Channels". You will then be able to select "CTV" (or go to the alphabetical search and choose ''#-C'') to see their on-demand content.
If you need more assistance, do not hesitate to contact our customer service or technical support, we will be happy to help you. Yo can find our contact information here: https://videotron.com/en/contact-us
Have a nice day!
Unfortunaly, my sister juste got the "deal" from Videotron to switch over to Helix.. Deal seems good until you realise that you don't have a remote or a terminal, you have to live stream on your phone or tablet, which is a drag if you have a 4k 65" tv... So make sure you read the fine print..
