Discussion de forum
Ok I do not understand why I can not access the CTV go app
I am trying and trying to understand and find out how to watch the ctv streaming app. There is not even a place for videotron users to log in from on the site. Is that normal? Before I switched to He...
Hi! While Videotron subscribers are currently unable to log into CTV's own streaming service, you should most definitely have access to their on-demand content on your Helix terminal. Press on the "Helix" button, go to "On-demand", navigate to the right to "Channels". You will then be able to select "CTV" and see their on-demand content. Else, you can also do a voice search for your favorite show and see if it's available on-demand.
This being said, you can also access on-demand content from lots of channels online through the helix.videotron.com website or through the Helix mobile app.
Hi! While Videotron subscribers are currently unable to log into CTV's own streaming service, you should most definitely have access to their on-demand content on your Helix terminal. Press on the "Helix" button, go to "On-demand", navigate to the right to "Channels". You will then be able to select "CTV" and see their on-demand content. Else, you can also do a voice search for your favorite show and see if it's available on-demand.
This being said, you can also access on-demand content from lots of channels online through the helix.videotron.com website or through the Helix mobile app.
- Not entirely true. I have Helix and although I can find it in the list of on-demand channels, there is virtually NO on-demand content for CTV like 4 shows with only 1 episode each, which happen to be airing on the current day.
hi, just let you know there not CTV channel on helix on demand. Why you give that wrong information.
Thank you
Jean-Luc
Hi Jean-Luc,
As we previously answered, there is indeed an on demand CTV channel on your Helix service. You can access it by pressing on the "Helix" button of your controller, go to "On-demand", navigate to the right to "Channels". You will then be able to select "CTV" (or go to the alphabetical search and choose ''#-C'') to see their on-demand content.
If you need more assistance, do not hesitate to contact our customer service or technical support, we will be happy to help you. Yo can find our contact information here: https://videotron.com/en/contact-us
Have a nice day!
How long does it take to negotiate a deal with CTV? Been over 2 years and no deal yet.
No Apple TV appNo Airplay
No Bell channels available when away from home
Not all APPS have Videotron as a provider for us to register on their apps.Might be time to move on to another provider.
