Discussion de forum

Avatar de Snowflake
Snowflake
Initiate
17-02-2018
Résolu

Mobile voice mail

I am a new customer. How can I get the voicemail to be in English?
  • Bonsoir Denis, merci pour votre question. Cette fonctionnalité n'existant pas, nous vous recommandons d'utiliser un mot de passe robuste pour votre compte Vidéotron. La sécurité étant bien entendu notre priorité, je vais transmettre cette demande aux équipes concernées pour savoir si cela pourrait être ajouté à l'avenir.

     

    Passez une belle fin de soirée.

1 Réponse

  • I can't believe Videotron hasn't added 2FA/MFA to logins. Anyone reusing passwords will be vulnerable. This is especially worrying for a mobility provider that handles phone numbers.
    • Avatar de BerengerL
      BerengerL
      Moderator - Solution Expert

      Hello and thank you for your message. The two-factor authentication function is still not available with Videotron at the moment, but our teams are working on it. I would like to take this opportunity to remind you that it is important to use a strong password, a different one for each website/service. Thanks for your understanding.

      • Avatar de Jim2024
        Jim2024
        Initiate

        Hi BerengerL

        Can you start the process so we can have duble Identification either through an SMS with limited duration and one time use OR by emailing a link with the same qualities, i.e. one time use/limited time use ?

        It would really be appreciated. Thank you

  • Once in you're in the voicemail, you're gona select the options 4 -> 2 -> 8 giving a slight delay between each number. This should bring you in the language selection.