Discussion de forum
email to sms gateway... not active
Since switching from Rogers to Videotron, I've stopped recieving texts from a company that uses an email to sms gateway. After some research and being on the phone with videotron, it seems they had o...
Thanks for the complaint link. I just filed one. I work at home and don't have a cell phone. My wife is out and about and uses her cellphone to send and receive messages. I can send her a message from my Videotron email, but cannot receive one in return. This has long frustrated me, but I've been with Videotron for years and my Videotron email is on websites, brochures, etc. If it were simple for me to change providers I would. I have to say that Videotron has been great otherwise, with fast customer support.
alexandertech wrote:Thanks for the complaint link. I just filed one. I work at home and don't have a cell phone. My wife is out and about and uses her cellphone to send and receive messages. I can send her a message from my Videotron email, but cannot receive one in return. This has long frustrated me, but I've been with Videotron for years and my Videotron email is on websites, brochures, etc. If it were simple for me to change providers I would. I have to say that Videotron has been great otherwise, with fast customer support.
does she have a data plan?
if yes, it would be way better for both of you to communicate directly by email of use an app like Facebook Messenger that you can use from a desktop without the need to have a cell phone.
