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Voilà je viens d'avoir un LG velvet et je ne peux envoyer texto que par wifi ou par données cellulaires!
Je pouvais le faire avec mon ancien cellulaires alors que faire ??
Je pouvais le faire avec mon ancien cellulaires alors que faire ??
Bonjour!
Il est présumé ici que la situation se produit lorsque vous envoyez un message ne contenant que du texte et vers un seul destinataire sans quoi, l'envoi peut être considéré comme un message multimédia ce qui nécessite les données mobiles activées.
Si le traditionnel redémarrage d'appareil ne résout pas la situation, vous pourriez aussi tenter une réinitialisation des réglages de réseau mobile dans les paramètres. Pour le LG Velvet 5G: ouvrir l'application Paramètres puis toucher les options: Système > Relancer & Réinitialiser > Réinitialiser les paramètres réseaux > Réinitialiser les paramètres
S'il n'y a pas d'amélioration, nous vous invitons à rejoindre l'équipe de support technique afin d'effectuer les vérifications qui s'imposent: https://videotron.com/nous-joindre
1 Réponse
I am still waiting for that call.
Hi! I see that my colleague has sent the request again for a callback. We're sorry you didn't get one yet. If you're still not getting one, please don't hesitate to reach us at 1-877-380-2611.
Thank you
Good morning rvferro1. We will write you in a private message and we will be able to directly reach you for verifications. Thank you.
To add insult to injury. I actually paid Videotron for my Helix modem / router over a 24 month period. All told it must have cost me $240 or somewhere in that vicinity. At that price it should allow me to configure simple port forwarding like the good old Linksys / D-Link / TP-Link routers. I could be wrong but I believe that this process was much smoother when we were able to setup PF via the web interface and not that lack luster mobile app.
Good morning petebata. We would like to contact you directly for this. We will write you in a private message soon!
can someone help me setup a port forward? i have a NAS at home that i am trying to setup port forwarding to beable to access it remotely but i can't figure out how to use port forwarding.
I've been trying for over a week to get port forwarding to work to use remote desktop. The port is still closed, does anyone know how to fix this problem?
You are absolutely right rvferro 1.
Added to that, starting about 3 weeks ago, Videotron has blocked port 443 (incomming) without any warning to their customers. I was using SSL port to communicate with my home computer via a gateway. Now, I have to specify a port other than 443. I do understand that Videotron wants to avoid commercial usage of home computers running web sites.
A simple warning would have been polite. I was also told by tech. support that port forwarding was 'allowed' but 'not supported' (whatever that means). The Videotron support site (web) explains how to add port forwarding but there is no mention of port restrictions.
Hi! We verified with our different teams in charge of this and they assure us that there has been no change. The 443 port is not blocked. The entire list of blocked ports is;
incoming ports; 25,135,161,162,445,1080,135,139,445,4444,53,55,77
outgoing ports; 25,139,445,4444
As for support; we offer technical support on a range of issues with your connection. However, the port configuration is not part of the support we offer. Therefore that means you can do it, but we can't help you with the configuration.
Have a nice day!The port may not be blocked via routing or firewall, but Helix-fi app will not let you redirect port 443. The result is the same: Port 443 is not usable. Besides, if you try to redirect a restricted port, the target device is immediately declared "offline" and is no longer in the list of devices available for redirection. To restore it to online, you have to delete it ("Forget") and re-create it. Passive/agressive behaviour?
