Hi JenniferM,
For some reason my response that I wrote last week does not appear, so I'll post another response...
I re-read the letter, and yes you are correct and the \"...may show more data consumption than is included in your plan\" does appear as a foot note at the bottom of the letter instead of the body of the letter. However, the wording is poor and not very clear. The phrasing of that sentence is wrong. \"Consumption\" would be interpretted as using or used data and not as additional data. \"Allocated\" would have been a more proper word indicating addtional data. When I discussed with 2 other Videotron users, they also could not link the +8GB to this either. When the +8GB did appear, we all assumed Videtron decided to treat all users the same and allocate the same amount to all. There was no text from Videotron to users that the +8GB was added temporarily (in the same matter that Videotron texted users that it was temporary and now being removed).
The sampling period is also unfair. While the sampling period appears to be long, people who joined later had less time. As example, I joined in March 2017 which only gave me a few months.
Anyways, as mentioned ealier, just my $0.02.
Regards,
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