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tsh
Squire
03-10-2019
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Videotron Giga Speeds

Can those with the Videotron GIGA plan confirm what the FASTEST SPEED is that they've achieved (whether on a single device, or across multiple devices)? I've had techs come to 'fix' the speeds severa...
Avatar de mike2mm
mike2mm
Initiate
03-16-2019
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same issue here getting max 600mb speed , i tried every trick and combination possible from cat6a cable to directly connecting my pc to the cable modem , or using my mikrotik router , i have a 3011 wierd model ,to using fibre optic cable throug sfp directly to the pc or even through sfp fromthe router  to the server grade switch again with fibre optic connections leading to a more than 6 terminal working on this connection with fibre optic and the max speed was always 600mb to 650 mb max , any suggestion????

  • Avatar de SamusAran
    SamusAran
    Super utilisateur
    03-30-2019
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    What are you using to test your Internet speed ?  If you're using a browser, make sure you're using the official Videotron speed test site https://testvitesse.videotron.ca/index-en.html

     

    Also, the browser you use can make a difference and any Antivirus / firewall program will also affect the result.  I did a few tests on my computer and I found out Firefox is usually less affected by my antivirus program than Chrome or Edge.

    • Avatar de tsh
      tsh
      Squire
      04-10-2019
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      > What are you using to test your Internet speed ?  If you're using a browser, make sure you're using the official Videotron speed test site https://testvitesse.videotron.ca/index-en.html

       

       

      Videotron themselves tell you not to use their own site, because it can't provide enough bandwidth to reach giga speeds. I used various servers on speedtest.net, and then tested indepedently by downloading files from gigabit servers to a single device, and then to multiple devices (aggregating the total speed)

       

       

      > Also, the browser you use can make a difference and any Antivirus / firewall program will also affect the result.  I did a few tests on my computer and I found out Firefox is usually less affected by my antivirus program than Chrome or Edge.

       
       
      The issue is not browser or PC (CPU)-related - confirmed by Videotron techs
       
      My particular issue is 100% that the modem cannot reach gigabit speeds at the moment, at least not in my house it can't. That's why I was looking for proof of someone with the same service having actually reached gigabit speeds