Discussion de forum
tsh
03-10-2019Squire
Videotron Giga Speeds
Can those with the Videotron GIGA plan confirm what the FASTEST SPEED is that they've achieved (whether on a single device, or across multiple devices)? I've had techs come to 'fix' the speeds severa...
tsh
03-11-2019Squire
Thanks! I was looking for proof that someone had actually achieved the ~940mbps that at least one tech had claimed to have seen (while the other techs who visited told me that this speed was impossible to see, and was achievable only across multiple devices, not across any single one -- which I found hard to believe, since Videotron likely then wouldn't market this connection the way they do). That said, even across multiple devices, I can't seem to hit more than 550-600mbps max (and even that much is a stretch).
I do not use the Videotron router (but have tried it -- and it fails to achieve the giga speeds as well). I have a Ubiquity/Unifi set up at home (so definitely considered 'powerful' -- USG for the traffic, mesh for Wifi), and own many devices on my home network that are more than capable of achieving the full 1Gbps (between recent Macbooks, recent iPhone X/XS, Apple TV, etc) However, my tests have primilary been done hard wired directly (through a CAT6e cable) to a PC with a full, dedicated 1Gbps Ethernet port, and even still, I can't consistently get even 500mbps, much less ~1Gbps. I am therefore looking for someone on here who can tell me exactly what they had to do in order to get the full 1Gbps (or 940-950mbps, whatever the case may be), so that I can try to replicate before I call up Videotron and have them send yet another (this would be the 4th) technician to come and investigate my speed issues.
As far as the usefulness of the 1Gbps connection, I actually do large nightly backups to the Cloud and back across multiple devices, and don't like waking up to the backup not being complete - that's why I paid to upgrade from my 200mbps to giga connection in the first place :) Not happy that I'm getting less than half the advertised speeds, but pay for the full connection.
Anonyme
03-11-2019that said, the 400/50 plan has the same upload speed as the gigabit... thus that would be as fast for your backup needs.
the recent iPhone X/XS or Apple TV (4th gen) cannot do gigabit speed on wifi... they are limited to a 866mbits speed connection if you are right next to the router (they only have two antennas)... which will give you at best 500-600 download speed in the real world.
most laptop will only do 866mbits or even 433mbits (my wife's Asus Laptop can only connect at 433mbits).
recent macbooks should be able to do 1300mbits connection (I'm getting this speed on my mac mini)... but not sure what kind of download speed this would mean in the real world.
- SamusAran03-12-2019Super utilisateur
I had the giga package for a few month. but since I was not using the full speed most of the time, I decided to save some money and went back to the 200 mbps service.
I was able to run some speed tests over 900 mbps as you can see in the dsl reports link Anonyme sent but most of the time, the speed test on a single computer is CPU limited. Check your task manager while you're runing a speed test in your browser and you'll see what I mean :)
A real world speed test would be best: a good router, 2 computers downloading from fast servers at the same time.
As Anonyme said, 400 mbps services and over are made to be shared between multiple devices. As long as you have a good router, it should not be a problem. BTW, I have the ZyXel router from Videotron. It is able to handle giga speeds.
- tsh03-12-2019Squire
I really didn't want this thread to become a "whether you actually need gigabit or not" -- whether they're 'made to be' shared between multiple devices or not, I got the service myself to see the full gigabit (940mbps) on a single device. I see now, through various threads, that others have been able to achieve this speed on a single device, so now I'm on the hunt for a fix on how to get the same on my connection.
I'm an IT guy :)My issues are not related to CPU usage, or lack of I/O capable of writing to disk at the 1gbps (or, again, 940mbps) speed -- my issues are of the modem not being able to provide the full 940mbps across a single OR multiple devices -- confirmed by the multiple Videotron techs who have visited my place and used their own devices (as well as mine) to confirm speeds
Appreciate the replies -- hoping someone has a suggestion on what can be done to fix my speed limitation issue