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mike96's avatar
mike96
Initiate
14-08-2023
Solved

New ipv4 address

How can i get a new ipv4 address as i dont see a way to configure it in that admin section of the Helix gateway site
  • RussellNasir's avatar
    RussellNasir
    25-08-2023
    mike96 wrote:

    How can i get a new ipv4 address as i dont see a way to configure it in that admin section of the Helix gateway site

    You can try power cycling your modem or router. Disconnect the power source, wait for a minute or two, and then plug it back in. This can sometimes trigger the device to request a new IP address from your ISP.

RussellNasir's avatar
RussellNasir
Initiate
25-08-2023
mike96 wrote:

How can i get a new ipv4 address as i dont see a way to configure it in that admin section of the Helix gateway site

You can try power cycling your modem or router. Disconnect the power source, wait for a minute or two, and then plug it back in. This can sometimes trigger the device to request a new IP address from your ISP.