Discussion de forum
Internet cuts out on certain sites after the SECOND click, sometimes the 3rd.
I've had this problem for years with my home internet connection. There are certain sites I use all the time, like my college's Omnivox system, Quora.com, and Scotiabank's online banking, that st...
Hi csmith. Regarding this situation, cleary it needs our attention. Please reach us by chat or preferably by phone so we can test the modem, the router, your devices and the network: < http://bit.ly/FB_Contact_Us >. Thank you!
Were you able to find a solution?
No, I have found no solution. As for updating internet drivers, I am on the latest update for my MacOS system. This problem dates back over several system upgrades going back years, including at least two different routers and two different modems.
If the issue persists with different modems and routers, there is very little chance it's the service itself. I understand that the issue is present on multiple devices. But does the issue happen on multiple browsers from different vendors ?
Three different routers over ten years, wifi AND direct cable connections, all devices and all browsers. Right now there are:
MacPro laptop x 3, same problem over wifi with Chrome, Firefox, and Safari. None of these problems ever show up on our school wifi or any hotel wifi.
MacMini desktop, connected directly with a cable, I can see no difference between this setup and my MacPro, with all three browers AND Mac Mail, which uses Videotron's own email server. This last is why I'm suspecting Videotron is the problem.
Three iPhones and one Android phone, same intermittent wifi.
My son has a PC that he built himself, also with a direct Ethernet cable connection, and it drives him nuts that he is playing an online game and his connection just takes a one-minute break every ten minutes or so, causing him to lose his game. I don't know the details of his system, nor his gaming software.
If the problem has persisted over several routers, computers, and system upgrades, why do you suspect that the problem is NOT Videotron? Videotron is the only common thing in all this. My TV cable connection (also Videotron) is mostly pretty good. It's only the internet that is a problem.
BTW, thanks for all your attention here. I appreciate your effort to help me find a solution.
