Discussion de forum
chrisk88
07-11-2020Initiate
Helix Gateway configuration questions
I just got the helix installed today and I'd like to start with I find it madness there is so little documentation on this product...even when calling support I was told they would not be able to hel...
PatrickM
07-17-2020Moderator - Solution Expert
Hi chrisk88
There is nothing else required other than the router being configured for the internet connection to receive its dynamic IP address automatically by DHCP. However, it is important to note there shouldn't be any other devices connected to the Helix Gateway's LAN port when you activate the "bridge" mode aside from the router. Only the LAN port in which the personal router is connected will be functional. You may also need to restart the router. As for static routes, it does not appear to be available but we will take note of it.