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Helix ethernet not working with D-Link ethernet switch
After setting up my Helix gateway I discovered that the ethernet is not working if I use my D-Link ethernet switch to add more ports. The wifi works, and the ethernet works if I don't use the switch....
Good afternoon,
all switches should work with Helix Gateway, unless your model is not compatible. If this is the case, please contact one of our technical support representative at 1-877-380-2611 or by chat here: https://videotron.com/en/contact-us
We will then have to open a ticket for investigation.
Thank you
