\n
\nContrary to illico which uses a continuous video stream through a coaxial signal, Helix uses IP TV which works in a similar was as streaming Video on the internet. Because of this, each terminal will make a request to the server to access the content instead of hooking on a continuous stream. Depending on multiple factors linked to this way to access the content, there can be a delay in the playback between each terminal of a same home.
\n
\nHope this answers your question! :)
","body@stringLength":"519","rawBody":"Hi!
\n
\nContrary to illico which uses a continuous video stream through a coaxial signal, Helix uses IP TV which works in a similar was as streaming Video on the internet. Because of this, each terminal will make a request to the server to access the content instead of hooking on a continuous stream. Depending on multiple factors linked to this way to access the content, there can be a delay in the playback between each terminal of a same home.
\n
\nHope this answers your question! :)
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Need help configuring your terminal? Want to know what you should watch next on illico? You’ll find it all here.","title":"TV & Entertainment","shortTitle":"TV & Entertainment","parent":{"__ref":"Category:category:en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:ogevo67675"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"eventPath":"category:en/community:ogevo67675board:TV-Entertainement/"},"ForumTopicMessage:message:18878":{"__typename":"ForumTopicMessage","uid":18878,"subject":"Delay between mutiple Helix TV boxes","id":"message:18878","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:12690"},"readOnly":false},"Conversation:conversation:18878":{"__typename":"Conversation","id":"conversation:18878","solved":false,"topic":{"__ref":"ForumTopicMessage:message:18878"},"lastPostingActivityTime":"2020-08-09T07:58:27.663-04:00","lastPostTime":"2020-08-09T07:58:27.663-04:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:19085":{"__typename":"ModerationData","id":"moderation_data:19085","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:19085_1":{"__typename":"Revision","id":"revision:19085_1","lastEditTime":"2020-01-16T13:29:21.417-05:00"},"User:user:12690":{"__typename":"User","id":"user:12690","deleted":false,"uid":12690,"login":"Nepmemore","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-01-08T13:01:16.054-05:00"}},"User:user:14680":{"__typename":"User","id":"user:14680","uid":14680,"login":"ReginaW","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-08-09T07:59:09.585-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"entityType":"USER","eventPath":"community:ogevo67675/user:14680"},"ModerationData:moderation_data:22090":{"__typename":"ModerationData","id":"moderation_data:22090","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:22090":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:14680"},"id":"message:22090","revisionNum":1,"uid":22090,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TV-Entertainement"},"parent":{"__ref":"ForumReplyMessage:message:19085"},"conversation":{"__ref":"Conversation:conversation:18878"},"subject":"Re: Delay between mutiple Helix TV boxes","moderationData":{"__ref":"ModerationData:moderation_data:22090"},"body":"Hi,
I noticed the same thing and was wondering why is it the box sold by videotron that are the slowest?! I looked at a game on my phone and on the tv (that is connected to tbe videotron boxe) and my iphone was showing the content 13 seconds ealier than the videotron box!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-08-09T07:58:27.663-04:00","lastPublishTime":"2020-08-09T07:58:27.663-04:00","metrics":{"__typename":"MessageMetrics","views":4214},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:TV-Entertainement/message:18878/message:22090","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"internet-telephonie","messageSubject":"probleme-de-courriel-window-live-mail-2012-sous-windows-7","messageId":"10285","replyId":"10288"},"buildId":"G6LFdF6Y8sb5g8rZyM3sC","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"videotron","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}