Par curiosité, quel téléphone avez-vous ? J'ai un Pixel 7 Pro.","body@stringLength":"129","rawBody":"Disons que la solution ne me plait pas non plus.
Par curiosité, quel téléphone avez-vous ? J'ai un Pixel 7 Pro.
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plus"},"localOverride":false},"User:user:18":{"__typename":"User","id":"user:18","uid":18,"login":"PatrickM","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-05-10T16:05:28.899-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/images/dS0xOC05aTM5NDg0Rjc2MTFBOTQyNkM"},"entityType":"USER","eventPath":"community:ogevo67675/user:18"},"ForumReplyMessage:message:41044":{"__typename":"ForumReplyMessage","uid":41044,"id":"message:41044","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:internet-telephonie/message:41002/message:41044","revisionNum":1,"author":{"__ref":"User:user:31334"},"readOnly":false},"ModerationData:moderation_data:41050":{"__typename":"ModerationData","id":"moderation_data:41050","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:41050":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:18"},"id":"message:41050","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:internet-telephonie/message:41002/message:41050","revisionNum":1,"uid":41050,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet-telephonie"},"parent":{"__ref":"ForumReplyMessage:message:41044"},"conversation":{"__ref":"Conversation:conversation:41002"},"subject":"Re: Helix FI App (android), problemes avec profils","moderationData":{"__ref":"ModerationData:moderation_data:41050"},"body":"Votre compte et profils Helix Fi sont gérés sur un serveur infonuagique donc même la remise par défaut de la borne pourrait ne pas avoir d'impact Dans les faits, les profils des personnes et règles de contrôle parental dans Helix Fi restent accessibles même suite à cette procédure justement pour éviter de perdre les configurations et avoir à refaire tout le paramétrage. Je vous conseille de communiquer avec le soutien technique qui pourra accéder à votre compte et faire escalader cette situation.
\n
\nSi jamais un appareil que vous voulez utiliser maintenant mais est bloqué/en pause en raison des règles de contrôle parental activée et qu'il qu'il ne peut être géré par l'application, le truc est d'oublier l'appareil afin de supprimer les règles, la mise en pause ainsi que le retirer d'un profil de personne.
\n
\nPour ce faire, il faut temporairement déconnecter l'appareil du réseau Wi-Fi. Ensuite, vous sélectionnez l'appareil dans la liste d'équipements hors ligne qui est au bas de la section \"Connexion\" puis en choisir \"Détails de l'appareil\". Une fois ceci fait, vous pouvez reconnecter l'appareil au Wi-Fi et il apparaîtra en ligne comme un nouvel appareil sans profil assigné.
\n
\n Bonne journée!
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