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Avatar de slacourciere
slacourciere
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10-02-2025

Error message AUP#EML-038

What on earth does this error message mean, returned on trying to forward an email that I have received?

This error happens perhaps once every so many months.  It is not a common occurrence.  There is something obviously wrong with the email that I am trying to forward.  

It does not matter how I try to forward the message, whether I use forward, redirection or send as an attachment.  What I can do is print the message to a pdf, and send that.  That works.

It has nothing to do with the email addresses I am sending to.

So, what is the problem?  I'd like to let the sender of the email know.

Courriel
technologie

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  • Avatar de SamusAran
    SamusAran
    Super utilisateur
    10-02-2025

    That kind of error message usualy means the email was blocked by the Videotron spam filter

  • Avatar de JulieL
    JulieL
    Moderator - Solution Expert
    12-02-2025

    Hi. This error usually means that the message has been blocked by the anti-spam filter. We recommend checking in with the recipient of the email.
    Have a nice day!