Discussion de forum
VirgilFabreRage
01-06-2021Initiate
Videotron is driving me insane
I have more experience with computers than most people alive on this planet.
I am trying to keep calm. I'm really trying. I am TRYING SO HARD.
I just wanted to make a port forwarding today. This is all I wanted to ever do.
And this is the issues I've ran into :
- Impossible to port forward on helixfi "Makes your life easier" the new terrible useless system online instead of directly on the router.
- I followed the tutorial given by helixfi for this and there is no advanced settings on the terrible designed website.
- I am trying to disable bold text right now and I can't because everything is programmed with feets and it won't let me.
- I can not login on my original account VirgilFabre.
- I can not reset my password on my account VirgilFabre due to the email link being not even related to my account.
- I can't login with facebook because it's in "developpement".
And more
Is there anything the videotron team actually cares about
Is everyone just milking the company except the actual people that makes the installation at homes?
Who is responsible for all the management and planning. They should be fired immediately.
The design of helixfi and helix's website is the only thing well done on the entire videotron system. Congratz on scoring 2 out of 100 on my personnel rating.
Videotron is making a of money, yet it seems to be managed by sloths.
Even there, sloths certainly know that if nothing works the customers won't be happy.
A 15 years old system could works better than that 2020 system that's not even capable of doing easy, simple, previously working tasks.
I am angry.
I lost my time.
I lost my patience.
I can't wait to either see Videotron actually care about what people say, or lose everything and get replaced.
5 Réponses
Trier par
- yass05Super utilisateur
Hi Bungalow,
Here you can find the différence between illico Cloud and Club illico :
http://support.videotron.com/residential/television/illico-experience
The Club illico it's an app like Netflix, where you can watch unli**blip**r movies, you can watch your tv show on demands on it :
http://support.videotron.com/residential/television/illico-experience/illico-cloudThanks :) !
- MelissaRModerator - Solution Expert
Hello Bungalow,
Yass05 illustrated well the difference between illico Cloud and Club illico.
Furthermore, we use the single term "illico" to refer to the digital cable television service, which could also have been what you were refering to.
I hope these clarifications will also be useful.
Have a nice day!