Flash survey: How do you watch TV?
I'm curious to know how you are currently consuming your TV content? Are you the "zapping" type on live TV? Do you prefer to record all your favorite shows so you can listen to them without intermission? Are you the king of binge watching with video-on-demand? Do you listen to all your content on your mobile phone with an app? or do you have other TV consumption habits? And does the rest of your family have the same habits? Now is the right time to discuss! We want your opinion on the subject. Vincent Quigley Your Community Manager
Access to RDS/TSN through their apps/sites not included despite subscribing through Helix TV App?
We recently moved to the Helix TV App from the old Illico box, and I am used to being able to watch multiplex streams for tennis on the RDS/TSN websites and apps by linking it to my Videotron account. But it now says "Your subscription does not include TSN"... after logging in and linking my account. Does the Helix TV app have degraded or reduced subscription access, or did this change for all of Videotron? I can't find any references to it changing or having a lesser level of access mentioned anywhere! I can watch the channels through the Helix app but that does not have the same features. Are there any subscriptions with Videotron that would allow those streams?
Crave tv
Is it just me or is the access to crave through Videotron extremely limited? I recently switched from bell, and I’m starting to think I made the wrong choice. I have the same channels I had with bell, but with Videotron I have very little channels available on demand and the channels I do have are extremely limited to what’s available to watch. I can only access maybe half the shows/movies I could with bell. Please explain before I give up and call bell backHelix TV updates
Those of you who are with Helix TV for a long time, do we see regular software updates on that TV service? I see people complaining about small software issues (on these forums) that should be easy to resolve if they had a few developers assigned to maintain this software product. But it's possible they only invest minimal budget in maintenance to only deal with hardware obsolescence and the most serious issues, such as crash and stability problems. So is the Helix TV software product continuously evolving with new features and improvements? Or is it mostly the same since its introduction?
More Questions about Channel Availability and Features
This is SIMILAR to the bilingual version under the French section, but now I also wonder if BBC World News & France 24 are still SD under Helix TV, just as the indication under https://www.videotron.com/vcom-ext/secur/forms/tv/displayChannelList.act The original English post: I'm planning to switch to Helix but wanna know more. Firstly, I wonder if this list is accurate. https://www.videotron.com/vcom-ext/secur/forms/tv/displayChannelList.action It appears this list is for a legacy system. Before when I subscribed to Bell, lots of channels, like around 50, mostly radio, aren't available to order at all despite them showing up on my guide as greyed-out, in the channel finder or PDF on their website. Most ironically, these unavailable channels include UdeM, CHUM, McGill and Concordia campus channels just a few hundred meters away from my condo, plus French channels like Radio France Internationale, ICI Tele QC and Musique MTL (few km from my residence lol), BUT Ontario users can order them.Why don't they put Putin's "Russia" Today, historical "German" and Vichy regime channels in the 40s or take off CTV and CIBL too? lmao. Do videotron has similar problems? PS: Neither CCTS nor CRTC has the authority to deal with it. Secondly, I wonder what's the experience of Replay and Look Back? Can anyone share some comments? For example, I notice for Bell, most English channels except CBC (unless subscribe time-shift pack and watch Toronto during Olympics or Calgary channel) allows Restart. All Bell-owned channels allows this. If it's Global News or sports events on basic channels, there's a limit of the planned program length extension after broadcast. Most pure USA-enterprise-owned channels except CNN, others like TVA and LCN only allows 1.5 h playback from the time tuned in. I specifically wonder the function for niche channels OMNI, Crime+Investigation, but all channels are welcome!PS: Bell allows to fast backward from the beginning of a program into a previous time slot. Can I do the same trick with Helix? Thirdly, it seems like Club Illico app is transferring the live TV function to Helix App. Apple TV is definitely not supported, right? Can I cast to Android TV? Helix app doesn't work on my Bell Streamer but it's Android TV.
