Password
3 SujetsChanging password in Customer Centre
Hi, I'm trying to login to my old Videotron email, but need to reset the password in Customer Center. When trying to reset, the page tells me it's going to send an email to the same Videotron email I'm trying to reset. How can I deal with this issue? I tried "Chat with a representative" but it doesn't work. I'm unavailable for phone calls. Is there another option?Résolu5,9 kVues0like1CommentaireCannot make an account on customer center, I have a Helix account???
I'm baffled, I have been trying to make a Customer Center account, getting message that my account isn't reconizable?? I have a Helix account and was told that the same user name and password would work on videotron customer center, it does not. Anyone else having these issues? I have sent out 3 emails no responses, been on the phone many times for hours NO one picks up. thanks,Résolu7,6 kVues0like1Commentaire