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Re: Any experience with videotron?
Hi Vincent. I have bee. With Videotron for more than 10 years now and always had an excellent customer service but not now. Sorry. I am trying to change my personal account for business and your agents or don’t know the procedures or when I am connected to business one they say it has been changed but no email notification sent and no changes are made if I check my online account. All I need to change my account owner’s name from mine to my company. I changed with Rogers within 5 min. Now I have to look for another internet provider in Montreal so I could switch from Videotron. I made for about 10 calls to Videotron and nobody helped me. So this year you are too far from providing excellent service as you can see. Unfortunately , since I like the quality of your all your products. Thanks8,4 kVues0like1CommentaireRe: Any experience with videotron?
The network is good. The prices are indeed cheaper. But be ready to have a terrible customer service. It is 100% different from Rogers. At Videotron they very often rude and ignorant. And very often won’t be able to resolve your issue within one call.8,4 kVues0like4Commentaires